All customer applications and data are hosted on centralized servers,
and customers access them from any location via the internet.
We can host any application whether Windows, Unix, Linux, Macintosh
based, or Microsoft.Net.
All computing is carried out on our servers, none of it on the customer's
computers. The customer is therefore able to use a thin client
or low functionality PC and still maintain high processing speeds.
The system separates an application's logic from its user interface,
so only keystrokes, mouse clicks and screen updates travel over the
internet. This offers great benefits in speed and reduces dramatically
the bandwidth required. It also offers high security.
Our "shadowing" facility allows an authorized user to view
the activity of another user and, if necessary, take over control of
the remote computer, interacting as if they were sitting locally. This
is a great advantage for trouble shooting or training purposes.
We host the entire desktop. Only with total desktop hosting is
the customer removed from the complex problems of supporting his own
The customer no longer faces the cost and technical complexity of establishing
and maintaining the infrastructure of a LAN or WAN including servers,
routers, back-ups, data redundancy, firewalls, virus protection, and
This can either allow him to avoid the need for an IT department, or
if he has one, to focus their efforts on mission critical issues rather
than on development and support of an infrastructure.
We offer high levels of security through the deployment of top of the
line firewalls and virus detection software and through high end encryption
of internet traffic generated by the system.
As we maintain customer data over a number of computers, with redundancy
as a design feature, data is not at risk from the failure of any one
server or disk.
All customer data is backed up on a regular schedule to avoid loss
in the event of power failure or some other interruption to multiple
server functions. We currently have 2 methods of backing up, we
backup to disk for immediate access to the data and we also backup to
tape which is then take to an off-site facility.
Our data centers have emergency generators to preserve operations in
the event of a prolonged power outage.
We offer 24 X 7 technical support for our customers on any issues directly
related to our hosting solution.
We offer full management of the customer's applications including implementation
of upgrades, patches and version changes.
Because all the applications are housed on our servers and not on customer
computers, our system offers centralized upgrades to application software,
the management process is quick, cheap, easily controlled and has minimum
impact on users.
Individual users are always using the same version of software with
the same upgrades.
The solution is entirely scaleable, without a heavy initial capital
cost or subsequent step functions necessary to support the growth of